Zupee Ludo festival: Terms and Conditions

Contest Name: Zupee Ludo Festival for Ludo Supreme League (hereinafter referred to as the “Contest”).

You agree and acknowledge that you have completely read and understood these terms and conditions (hereinafter referred to as the “Contest T&C“), Terms and Conditions and Privacy Policy, (hereinafter collectively referred to as the “User Terms”), incorporated herein by reference, as amended from time to time. You agree, covenant, and undertake to be bound by the User Terms and all other rules, regulations, and terms of use referred to herein or provided by Company in relation to the Contest.

Entry and participation in this Contest will be deemed as an unconditional and an unequivocal acceptance of the User Terms, including any modifications, revisions, and amendments thereto.

Contest Period: This is a limited period contest which to be held for a period of as intimated to the User on the Zupee application, from time to time, (hereinafter referred to as the “Contest Period”). We may, in our sole discretion, revise the Contest Period.

Rules of the Contest:

1. Total number of slots available to register for Contest, entry fees and other details in respect of the participation in the Contest shall be communicated at the time of registration. Entry to the Contest shall be on a first-come, first-serve basis subject to the availability of the slots.
2. Rules for playing Contest: As specified under https://www.zupee.com/ludo/ludo-supreme-league/
3. For registration on the Platform for accessing the Contest refer to: https://www.zupee.com/.
4. ) All entries to each gameplay must be made by the entrant themselves.
5. You agree to provide true, accurate, current, and complete information at the time of registration and at all other times (as required by The Company). You acknowledge that your participation in the Contest is purely voluntary and at your sole discretion and risk.
6. The Company, or its affiliates, cannot accept any responsibility for any damage, loss, injury, harm suffered by any User entering the Contest or as a result of participating in the Contest or accepting any Prize.
7. Company reserves the right to reject any users’ entry without the need to notify the User of the reasons for rejection.
8. User(s) found employing any unfair means (including but not limited to hacking, unauthorised access, entry by proxy or tampering etc.) shall be immediately disqualified.
9. Non-conformance by the Users to any and all the rules will make such User’s entry(ies) null and void. Any forfeiture exercised by the Company will be binding and final on the Users.
10. The Company reserves the right to extend, cancel, discontinue, prematurely withdraw, change, alter, suspend, or modify this Contest or any part thereof, including but not limiting to the Contest Period, eligibility, and participation criteria, etc. It shall be the sole responsibility of the Users to check the rules and regulations of the Contest on the Company’s website and the application.

At the end of the Contest Period, winner(s) on the basis of valid participation as per the User Terms, shall be eligible to win the following Prize(s) for the Contest:

*Please refer to Clause E (on TAXATION AND OTHER CHARGES) for further details.

**Cash rewards shall be given in accordance with the provisions of the Terms and Conditions.

The Company reserves the right, in its sole discretion, to change/ cancel/ delay the Prize(s) at any time without liability. In the event of Contest cancellation, User(s) shall not be eligible for any Prizes or rewards. User(s) acknowledge and agree that the Company shall not be held liable for any losses, damages, or expenses incurred as a result of cancellation, change or delay.

The Prize(s)/rewards cannot be transferred, negotiated, refunded, or exchanged and only the winner(s), shall be entitled to claim the Prize/rewards and no other person or agent is authorized to claim the Prize/rewards on the winner’s behalf.

Winners will be selected from the pool of valid entries. The Users with the highest scores will be the winner in accordance with the User Terms.

The User(s) acknowledges not to raise any claim or complaint against the Company due to technical failure or any other causes beyond the control of the Company.

Upon receiving the Prizes in kind, the winner(s) shall not be eligible to replace the same.

The decision of the Company with respect to the awarding of Prizes shall be final and binding.

The Prizes shall be provided to the winners on an “as-is basis” and without any warranty or guarantee concerning the quality, suitability, merchantability or comfort, and Company and/or its associates, affiliates and/ or its management, directors, officers, agents, representatives shall not be responsible for or liable (including but not limited to the product and service liabilities) for deficiencies, shortcomings, faults, inadequacy, insufficiencies, accidents/injury, harm and/ or defects of any product/service and/or the Prize or for any kind of consequential damages/ loss, in any manner whatsoever. The guarantee and warranty of the Prizes shall be transferred to the winners as received from the builder / manufacturer / distributor / retailer / procurement agency.

The Company shall not be responsible for resolving any issues in respect of non-delivery, deficiency, shortcomings, faults, inadequacy, insufficiencies, injuries, accidents and/ or defects in any way. If any User has any grievance with respect to the Prize in kind, he/she may directly contact the builder / manufacturer / distributor / retailer / procurement agency/service provider.

The Company shall not be responsible or liable for any denial or deficiency in services due to no fault attributable to the Company, or due to any fault attributable to the Winner/service provider in respect of Prizes in kind.

The winner(s) will not be entitled to exchange, assign, or request any changes in the Prizes offered.

The Company may, at its sole and absolute discretion, vary or modify the Prizes being offered to the winners. Users shall not raise any claim against the Company or question its right to modify, vary or delay such prizes being offered for the Contest.

No Prize will be awarded if the information furnished by the User(s) at the time of entering the Contest, or at any subsequent stage is factually incorrect.

In the event of death of the winner, no claim from the nominee or his/her legal heirs shall be entertained for receiving the Prizes.

No request for upgrade or change in make, model, color, specifications etc. or any other features of the Prize(s) shall be entertained.

The image of the Prize depicted on the press ads/posters/TVC’s/digital ads/videos/ promotional materials/advertisements or any other depictions made etc. are for illustrative purposes only and the actual Prize(s) may vary from the depiction made.

User(s) agree that the Company shall not be liable for any claims, costs, injuries, losses, harm or damages of any kind arising out of or in connection with the Contest, Prizes (in kind) or with the acceptance, possession, or use of any prize(s).

The Company reserves the right to vary and disburse the Prizes in form of cash instead of the Prize specified in kind in the User Terms. The monetary value of the prize in kind shall be determined by the Company, in its sole discretion.

The Prizes are subject to availability and can be altered or modified at the sole and absolute discretion of the Company. In case of unavailability of the Prizes, the Company reserves the right to disburse the Prizes in cash.

In case of a tie between the winners, the monetary value of Prizes will be clubbed and accordingly split based on the number of winners. In such cases, the Prizes in kind shall not be awarded and the winners will only be entitled to cash rewards post splitting. Further, the monetary value of such clubbed Prize(s) will be determined in sole and absolute discretion of the Company.

Winners are required to claim the Prize(s) within a period of 7 (seven) days from the date of declaration of the winners by the Company. In case the winner fails to claim the prize(s) or fails to furnish the details/documents on or before the time period communicated by the Company or declines to accept delivery of the Prize(s), the Company shall be entitled to forfeit the Prize and cash or any monetary benefits in kind shall not be awarded in lieu of such Prize in kind.

Once a winner opts for a prize in kind or cash, this choice is final and irrevocable, prohibiting any substitution or exchange for cash or other compensation/prize in kind. The winner shall be obligated by their exercised choice. Notwithstanding the foregoing, the Company reserves the right, at its sole discretion, to alter, substitute, or amend the prize without prior notice.

In the event that the prize is damaged, lost, or stolen during transit, the winner shall bear full responsibility for coordinating any necessary insurance claims, recovery processes, or related matters. The Company shall not be held liable for any damage, loss, or theft of the prize that occurs after it has been dispatched for delivery. The Company shall not be liable for any financial or legal responsibility for the outcome of such claims. By accepting the prize, the winner acknowledges and agrees to these terms and waives any right to pursue any claim against the Company for any transit-related issues.

The Company reserves the right to reward cash in lieu of Prizes in kind, in its sole and absolute discretion.

The Company shall have the exclusive authority to determine the specific location(s) for the delivery and procurement of the prizes awarded to Winners, at the sole discretion of the Company. This determination shall be based on logistical considerations, availability of the prize, and other relevant factors, as deemed appropriate by the Company.

The provision of Prizes in kind, is subject to the availability of such Prizes within the procurement agency of the Company.

Prizes in kind will be made available only after the User furnishes the correct details/documents as required by the Company.

The timelines for delivery of the Prizes shall be subject to availability and the said timelines can be extended as per the sole discretion of the Company.

The Prize(s) to the winners shall be given subject to compliance with all applicable laws, processes, or formalities in connection with the Prize(s) and on production of all such documents/papers as may be required by the Company before accepting the delivery of the Prize(s). Any failure or breach on the part of the winners/User to comply with directions issued by the Company, for claiming of Prize shall entitle the Company to forfeit the Prize(s) at the sole discretion of the Company.

Upon confirmation of the User to avail the Prize(s) in kind, User will not be able to modify, alter or withdraw such request, and shall be obligated to accept the said Prize(s).

The delivery of the Prize(s) is contingent upon the winners providing accurate address details and their availability at the specified location. If, for reasons beyond the control of the Company, the prize(s) cannot be delivered within the designated time frame, the winners will be required to collect the Prize(s) from a nearby location specified by the Company. However, any expenses incurred in this process, including travel, accommodation, collection of Prizes or other related costs, shall be solely borne by the winners.

The Company reserves the right to offer an alternative prize of equal or lesser value at its sole discretion, in lieu of the prizes (in kind or cash) mentioned in the terms and conditions. The alternate prize(s) provided by the Company may differ in terms of model, brand, color, make, build, or any other features/specifications, and the Company’s decision regarding these aspects will be final and binding.

The Company, its clients, agents, and distributors cannot replace any lost, stolen, or damaged Prize(s) and reserve the right to withdraw or amend any details and/or prices without notice.

The winners will be subjected to KYC verification before handing over the Prize(s).

Any goods or services that may be displayed on Zupee application or purported to be offered as a prize are only indicative (make, model, colour, variant etc.). These are offered at the sole discretion of the Company and shall be liable to be changed or modified with similar items as it deems fit at any time without any prior notice to the participants/winner.

All applicable expenses incidental or ancillary to the Prize(s) in kind (including without limitation expenses relating to insurance, delivery procurement etc.), shall be borne by the winner.

The users must be adults having attained the age of eighteen (18) years to participate in the Contest as on the date of the Contest.

As specified under the Terms and Conditions.

Employees of Cashgrail Private Limited and its affiliates, subsidiaries, assignees, representatives, and their immediate families are not eligible to participate.

As per the applicable taxation laws, appropriate taxes are required to be deducted (also referred to as ‘TDS’) by the Company at the time of distribution of Prizes in cash or in kind.

1. Cash Rewards: In case the user will opt to obtain cash reward, the applicable TDS provisions are provided as detailed in the Terms and Conditions.
2. Prizes in kind: In case the user opts for Prizes in kind, the TDS on Prizes in kind shall be borne by the Company.

To claim any Prizes or rewards in kind, all winners must provide a valid PAN, regardless of the value of the Prize. Failure to furnish a valid PAN or other necessary documents (which shall be communicated before distribution of Prizes) will result in forfeiture of the Prize or reward at the sole discretion of the Company.

The Company reserves the right to charge a nominal processing fee as determined from time to time, for managing the logistics vis a vis disbursement and distribution of the Prizes in kind.

Acceptance of Prize(s) by the winner, constitutes permission for Company and its affiliates to use the winner’s name, likeness, image, voice, photo, audio-visual, videos, recordings, audio tapes. digital images and the like and comments for advertising and promotional purposes in any media worldwide for purposes of advertising and trade without any further permissions or consents and/or additional compensation whatsoever. The winners further undertake that they will be available for promotional purposes as planned and desired by the Company without any charge. Promotional activities may include but not be limited to press events, internal meetings, social media, and ceremonies/functions.